Privacy policy

At Terhaal we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use our services, as well as some of the steps we take to safeguard information. We hope this will help you make an informed decision about sharing personal information with us.


Personal information and other data we collect


Terhaal collects personal information when you register for a service or otherwise voluntarily provide such information. Such as:

  • Book a trip with us
  • Register interest for and/or enter a competition
  • Subscribe to Terhaal Adventure Newsletter
  • Download or request a brochure or other printed materials
  • Refer a friend to Terhaal


We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.

Terhaal uses cookies and other technologies to enhance your online experience and to learn about how you use our website in order to improve the quality of our services.

Terhaal's servers automatically record information when you visit our website, including the pages you visit, your IP address, browser type and language, and the date and time of your visit.

We cannot identify you individually from this information. This information is used to make improvements to our site and make it easier to find the information you are looking for.

All financial information will be encrypted using SSL only for the use of Paynet, 7th circle Shaban Bldg, PO Box 950745, Amman 11195 Jordan, during credit card transactions through a 3-D secure payment gateway.

Terhaal uses the best networks with the highest and most reliable bandwidth and equipped with a state-of-the-art dedicated firewall to ensure maximum security.




We may use personal information to provide the services you've requested, including sending email newsletters, or sending printed materials to your home.

We may also use personal information for auditing, research and analysis to operate and improve Terhaal's services.

We may share aggregated non-personal information with third parties outside of Terhaal, such as our travel industry partners to better analyse trends and further improve our services.

When we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality and security measures.

We may also share information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our network and services.

Terhaal processes personal information on our servers in Jordan and in other countries.

In some cases, we process personal information on a server outside your own country.


Your Choice


We offer you choices when we ask for personal information, whenever reasonably possible.

You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result.

We make good faith efforts to provide you access to your personal information upon request and to let you correct such data if it is inaccurate and delete it, when reasonably possible.

For more information about our privacy practices, please contact us any time.